Even though I have set an exception, the security feature stops me from making an exception.

After updating from Windows 10 to Windows 11, when I opened a browser for which I had previously set an exception, a screen appeared requiring me to set the exception aga… (read more)

After updating from Windows 10 to Windows 11, when I opened a browser for which I had previously set an exception, a screen appeared requiring me to set the exception again. After making the exception settings and restarting the PC, the exception settings screen was displayed again. I checked the settings, and the exception settings were set without any problems. Despite this, I still can't open websites unless I make the exception settings every time. Is there a solution?

Asked by no name 1 day ago

I had the situation before.

I had a problem to use Firefox browser, so I complained it, but I fix it quickly and deleted my complain. From my perspective, while I was deleting the complain, your com… (read more)

I had a problem to use Firefox browser, so I complained it, but I fix it quickly and deleted my complain. From my perspective, while I was deleting the complain, your company was sending the email, so I cannot send back to my email. That is why I am here. I totally solve my problem, but I have to apply because, if I will not, Paul's message is going to be nothing.


Hi! I solved the problem. Maybe your employee or program want to help me to add my favorite website, but added not a main address. For example, ‘www.apeuni.com/pte/user_center/mock/list?type=mock’ like this, and I haven’t logged it yet so, definitely the page didn’t open. That is why I had a hard moment to open the page. Anyway, thank you for asking me:), and I hope the information will help to you and your company. Have a great day.

Asked by Dong Hee Seo 2 days ago

Large portions of Gmail or Ebay are highlighted or greyed out constantly. It's driving me nuts.

So far I have tried to uninstall firefox and re-install it. I have cleared my cache and cookies several times and just today I clicked on the little shield in the search… (read more)

So far I have tried to uninstall firefox and re-install it. I have cleared my cache and cookies several times and just today I clicked on the little shield in the search bar and turned off the toggle for enhanced tracking. I don't know what else to do. Any suggestions???? Please?????

Asked by Melissa Hooks Bobrowicz 1 week ago

Last reply by Melissa Hooks Bobrowicz 2 days ago

Security Breach and Continuous Issues on iOS Device

Dear Firefox Support Team, I hope this message finds you well. My name is Mohammad Kamal Borojerde, and I’m experiencing serious ongoing security issues while using Fir… (read more)

Dear Firefox Support Team,

I hope this message finds you well.

My name is Mohammad Kamal Borojerde, and I’m experiencing serious ongoing security issues while using Firefox on my iPhone 13 Pro Max. I am a delivery driver working for Deliveroo, and my device is being targeted through remote hacking methods. I suspect that some malicious actors are using apps I’m not aware of to interfere with my internet, GPS location, and even stop delivery tasks that the company sends to my phone. This has significantly affected both my work and personal life.

Despite installing multiple security applications including McAfee (Reference No: 03203372) and Bitdefender (Reference No: 1010231778), my browsing remains unsecure, and settings keep getting changed or disabled without my consent. I believe attackers are also bypassing or disabling Firefox protections on my phone.

I kindly request Firefox’s security team to investigate this matter seriously. If possible, please help me: 1. Lock down or secure my Firefox browser fully. 2. Review any unusual activity linked to my device/browser. 3. Suggest any specific configuration settings that can protect me against remote access or phishing.

Here are my associated emails: borojerdem@gmail.com borojerdem@icloud.com

Thank you for your attention and assistance in this urgent matter.

Sincerely, Mohammad Kamal Borojerde

Asked by Mohammad k 2 days ago

investing.com stock quotations and charts do not automatically refresh

Hello, since about a week ago Investing.com Portofolios and Stock Charts do not automatically update themselves. I put Chrome, Opera and Firefox side by side and Firefox… (read more)

Hello,

since about a week ago Investing.com Portofolios and Stock Charts do not automatically update themselves. I put Chrome, Opera and Firefox side by side and Firefox is the only one which doesn't work.

It's updated to last version 139 64 bit, I tried after cleaning all cookies, Setting refresh different cookies filtering settings but the only way to get a refresh of the data is by pressing F5 or changing the period for the charts.

Thanks for your help

Ettore Cefalà

Asked by Ettore Cefalà 2 days ago

Royalmail.com tracking

I have been using Firefox in Ubuntu for many years.And I use Royalmail a lot to send parcels and I always use their tracking without any problem.Until about 2 months ago … (read more)

I have been using Firefox in Ubuntu for many years.And I use Royalmail a lot to send parcels and I always use their tracking without any problem.Until about 2 months ago when tracking became impossible.I can do anything else on their website without any problem.In Firefox settings on Privacy I always use private mode and I could still track my parcels.Now I can't.Even untick private mode does not make any difference. I tried Royalmail tracking on my mobile chrome and it works but does not work on Firefox.I have use Firefox for years and I thought there was something wrong with Royalmail tracking until I tried it on Chrome.Then it must be a Firefox problem. Thanks for any help

Asked by Occas Ionel 2 days ago

Prevent title bar from showing in macOS full-screen mode

When using full-screen mode on macOS, moving the mouse to the top of the screen causes the title bar to appear. This frequently interferes with tab switching and leads to… (read more)

When using full-screen mode on macOS, moving the mouse to the top of the screen causes the title bar to appear. This frequently interferes with tab switching and leads to accidental clicks.

Is there any way to disable this automatic title bar reveal? Or, ideally, can it be made to behave like Safari, where only the window buttons slide down from the top-left without showing the entire title bar?

Asked by Matsu 3 days ago

cannot enter data when a site puts up a feedback form

I go to a site that has a form that wants me to either click on a list or enter something when I go to the input icon the pointer changes from a finger to a little verti… (read more)

I go to a site that has a form that wants me to either click on a list or enter something

when I go to the input icon the pointer changes from a finger to a little vertical line and nothing works IE I cannot enter anything

I downloaded and enabled javascript and turned off my Private Internet Access VPN still same thing happens

Appreciate any solutions  !

when I go to the email me section of this screen, I get an arrow pointer but cannot click IE when I click on the icon nothing happens wierd things like this happen all the time with certain sites

Asked by davidreidok 3 days ago

Tab group icon visual issue

I am working with new tab groups feature and side bar together. While on my both laptops it looks as expected, on my desktop the group icon looks disproportional (there i… (read more)

I am working with new tab groups feature and side bar together. While on my both laptops it looks as expected, on my desktop the group icon looks disproportional (there is more free space at the bottom of the box than on the top). This appearance I consider "wrong" - screenshot 1. When I make sidebar wide it looks alright though - screenshot 2. Screenshot 3 shows how it looks on my laptops which I consider "correct". The only difference I can think of right now between my desktop and laptops is Windows scale settings. But when I set the same on my desktop the visual issue is still there. Can anyone advice how to fix it please?

Asked by MondayFox 3 days ago

Pop up ads

Hi, I am getting pop-up ads for Lucky Strike bowling across a range of websites. It seems this is a browser issue. The pop-ups come every 10 minutes or so. Is this a bug?… (read more)

Hi, I am getting pop-up ads for Lucky Strike bowling across a range of websites. It seems this is a browser issue. The pop-ups come every 10 minutes or so. Is this a bug?

Asked by gkrebs 3 days ago

Open bookmars menu to specific folder

I would like to be able to open the bookmarks menu to a specific folder programmatically from an html page. This could be something similar to the <a> tag with the … (read more)

I would like to be able to open the bookmarks menu to a specific folder programmatically from an html page. This could be something similar to the <a> tag with the html="url" being replaced by an appropriate command that opens the bookmarks menu instead of being a link to a web page. The command would include a path something like: "Other Bookmarks"->"System"->"Arduino"->"ARM" and the menu would actually drop down showing the path and the contents of the last folder listed. Everyone wants that, right?

Asked by John Sanders 3 days ago

FF Android when I select a URL to copy, FF jumps back to home page, I then have to hit enter to return to original website, and many sites count this is an additional view, which can limit my viewing times.

When I select a URL to copy, FF jumps back to home page; that requires my returning to the copied URL page, which counts as an additional "view," which limits my free-vie… (read more)

When I select a URL to copy, FF jumps back to home page; that requires my returning to the copied URL page, which counts as an additional "view," which limits my free-view options on many websites.

Asked by 74buglady 3 days ago

Accidentally removed some tabs from Collection

Hi, guys! I currently have two Collections of tabs. I accidentally swipe some tabs which ended up getting remove from my Collection. I checked the history but it is not t… (read more)

Hi, guys! I currently have two Collections of tabs. I accidentally swipe some tabs which ended up getting remove from my Collection. I checked the history but it is not there. There's no restore recently closed tab or something similar like that. My Firefox Nightly app is up to date. Also, I'm using Android (Samsung A55). Is there any chance that I can retrieve those tabs? If yes, how?

Thank you so much.

Asked by justafangirl2898 3 days ago